Unified Inbox: Every Reply in One Place
Replies scattered across personal mailboxes are how deals die quietly. The unified inbox puts every channel in one thread, on the lead, visible to the whole team.
3 MIN READ · UPDATED JULY 2026All Channels, One Thread
Email, SMS, WhatsApp, and call outcomes stack into a single conversation history on the lead record. Full email history included — nothing lives only in a rep's personal inbox.
The Score Listens
A reply warms the lead. An opt-out suppresses it everywhere, instantly. The inbox is not just a reading surface — it is a signal source for the ranking your team works from.
Built for Teams
- Centralized team inbox — anyone can pick up a thread with full context
- Notes and @mentions on the conversation
- Task follow-ups created right where the reply happened
PRO TIP
Treat the inbox as the team's memory: when a rep is out, their conversations are not.
Try It on Your Own Leads.
Every guide is shorter in practice — import a list and see the workflow run.